Frequently asked questions about DigitalSignage4
Which DigitalSignage4 plan do you recommend for me to get started?
It all depends on your business. If you have an e-commerce site with few references, you can choose the Silver plan.Indeed, this level allows you to create 30 videos per month, which allows you to highlight several products on your site.
The Gold plan is more complete, you have access to more models, and can create up to 70 videos per month.
You can of course upgrade to a higher level at any time.
How many DigitalSignage4 video templates do I have at my disposal?
Regardless of your plan, you have access to all the video templates in the library. They are updated according to the season and renewed and completed regularly. As soon as you set up your subscription, you will have access to the entire library of templates.
Can I display a video created by DigitalSignage4 on a page of the site other than the product sheet?
Simply take the Short Code of this video, available in the plugin’s video library and place it in a location in the FrontOffice (for example on the product categories page or on the home page of your site).
If I stop using DigitalSignage4, can I keep the videos?
If you stop your subscription to one of the DigitalSignage4 packages, the videos you have created, whether active or inactive, are automatically deleted and you no longer have the right to use them.
If you have taken the social sharing option, you can continue to use your videos on your social networks and your YouTube channel.
I would like to upgrade my subscription to a higher level, is this possible?
You can modify your subscription, at any time, in the my account/subscriptions section.
Can I use DigitalSignage4 videos on my social networks like Instagram, Facebook, Tiktok?
Yes, it is possible! You can download your videos with the social sharing option which allows you to share them on all your social networks and your Youtube channel.
What happens if I end my DigitalSignage4 subscription?
Your subscription will end permanently on the end date of the commitment and the videos created during your subscription will be automatically deleted from your e-commerce site.
I have several stores, which DigitalSignage4 subscription is best suited to my situation?
Each subscription to a DigitalSignage4 package can be used on one e-commerce site. This allows you to choose the package best suited to each of your online stores and to develop it specifically. You only pay according to the needs of the e-store.
You can also opt forDigitalSignage4 tailor-made for a fully personalized package and features.
Why choose the DigitalSignage4 custom plan?
If you have an e-commerce site with a lot of references and you want to highlight your products and increase your sales, the custom level is for you!
With the custom level, you have unlimited access to all our video templates: change templates according to the seasons, your events, your product categories, etc. You can also request the creation of personalized and unique video templates.
DigitalSignage4 custom also allows you to manage an unlimited number of sites and videos.
A personal advisor is also at your service and ready to listen to any questions you may have.
I would like a custom video visual, is this possible?
Yes, it is possible. Our team is at your service to create a visual adapted to the graphic charter of your site or for a particular event. Contact-us herefor a quote.
What do I need on my site to use DigitalSignage4?
The DigitalSignage4 plugin is available for PrestaShop and WordPress. If you want to use DigitalSignage4, you only need to install the module in your back office.
How to install the DigitalSignage4 module in PrestaShop or Woocommerce?
DigitalSignage4 is very easy to install in the same way as other modules or extensions.
On Prestashop, from the Customize/Modules/Marketplace menu; on WordPress, from the Extensions menu of your WordPress.
How do I make my product page automatically contain DigitalSignage4 videos?
This is the case by default. Your video will be automatically added to the location usually reserved for your product photos.
Where are my DigitalSignage4 videos stored?
The videos are stored on your server. As soon as a video is created, it is directly downloaded to your server by the DigitalSignage4 module.
How do I update the DigitalSignage4 module?
When an update is available, you will be notified by email. As with all modules that you install in your back office, a simple click on “update” is necessary to access the new version. If you have any questions, do not hesitate to contact-us.
Can the Acacia Dynamic team install DigitalSignage4 on my PrestaShop or WooCommerce site?
Yes, we can install DigitalSignage4 directly on your Prestashop site or your Woocommerce online store. Our support team is at your service to answer all your questions and help you get started with the DigitalSignage4 module. The installation – commissioning option is made for this.
I have a problem with the DigitalSignage4 module, what should I do?
You can contact our team here so that they can examine your problem as soon as possible.